The Company possesses a number of competitive strengths that will help it achieve its goal of becoming the most highly regarded provider of voice/data communications systems and services for business in the Midwest. These strengths include:

• Customer Service. The Communications Systems Group is dedicated to providing customer service that consistently exceeds the expectations of its customers without compromising individual or company resources. This includes, meeting customer needs quickly, interacting with customers professionally, focusing on uptime, and offering a complete range of services. In this manner we strive to meet the loyalty of our customers. We have found that customers are more likely to buy from a company that they are "very satisfied " with as opposed to a company they are "satisfied " with.
• Access to Leading Manufacturers. Because of the size and reputation of our organization, the Communications Systems Group will be able to maintain relationships with leading communications technology manufacturers and service providers.
• Independent Single Source Supplier. Because the Communications Systems Group is not a manufacturer of communications equipment, the Group is able to select the "best of breed" products for its customers from a wide range of available manufacturers. This independence also allows the Communications Systems Group to quickly adopt new technologies for the benefit of its customers.