[IDS Exec] [Management] [COLD] [Page Handler] [Printers] [Image Handler] [MTC Media]
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The purchase of a COM system is a substantial investment. To protect your investment, you conduct preventative and corrective maintenance to ensure your system consistently performs at a high level. And you also want to use media products that maximize system performance. If you're looking for high-quality microfiche and superior system reliability, MTC media products are your best bet. Purchasing products directly from MTC guarantees your system will always work efficiently. And that's a wise investment. Maximizing Up-time and System Performance Up-time is a concern with all computer products, and COM systems are no exception. An MTC COM system is much more than a piece of hardware. It's an intricate blend of hardware and software that must work in synch to maintain high performance. MTC is extremely aware of the importance of up-time issues. And we know that while film resolution, contrast and other image-quality measurements are very important factors determining system up-time, they're not the whole story. Many down-time problems are really film handling problems. COM systems are very sensitive to curl, static and other conditions that can cause problems transporting a microfiche through each of its processing stations. And since MTC designs and manufactures your system, we're uniquely aware of its media requirements. MTC eliminates film handling problems by providing consistently high-quality film products for the MTC COM system. We do it because superior media products maintain superior up-time ratings for your COM. And consistent up-time is your highest priority. Quality Built in Through Testing Before a product qualifies for use with MTC COM systems, it must pass a rigorous battery of tests. Before the product leaves our plant
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Help is Just a Phone Call Away If a problem arises with any product you purchase from MTC, we're ready to help. Staff on hand includes:
Sales, customer support and engineering work collaboratively to resolve your problem fast and efficiently. And because MTC supplies both hardware and media supplies, there is never any dispute between vendors about which component caused the system failure. MTC is the only vendor who can accept this level of responsibility for your COM operation. We'll do what it takes to keep you up and running. This is the kind of support you need for peace of mind. But the best peace of mind comes from knowing you'll probably never need this support. That's because MTC is committed to continuously improving the performance of our products in your COM system. Product design changes and continual evaluation of alternative manufacturers refine the reliability of our products. Because you're buying a top-notch product, you can rest easy. Tailoring Our Service to Your Needs But high quality products aren't the only reason to purchase from MTC. Convenience and responsiveness are just as important. In addition to your local account manager, MTC's knowledgeable telemarketing representatives are available (toll-free between the hours of 7 a.m. and 5 p.m. PST) to help you manage inventory levels and customize a delivery system to meet your organization's needs. They can also supply valuable information about your ordering patterns and usage levels to help minimize shipping and storage costs. And if you're faced with a sudden product shortage, our reps will gear up to ship you the product you need that same day. MTC products and services are designed to be the best available. Yet they can be purchased at prices competitive with any other products available today. Just think - quality products, reliable service and competitive prices. What more is there? Your COM operation is only as good as the sum of its parts. MTC media products will keep those parts solidly connected and your COM production going strong. |